Saturday, November 21, 2009

Salesforce.com Introduces Chatter

Salesforce.com has announced that it has developed a collaboration platform that brings social networking into the enterprise -- Salesforce Chatter. And for the more than 60,000 Salesforce.com customers, Chatter should be something to talk about.

Chatter will be more like the other social networking tools many people are already using in their personal lives. With functionality similar to Facebook, Salesforce Chatter allows employees to set up their own profiles including contact information, photo, work history and area of expertise. Users can also pull in any existing information from Facebook profiles.

Employees will then be able to collaborate internally through real-time status and content updates, similar to the way friends do on Facebook. Business applications also have a place in Chatter to keep everyone up to date on inventory, for example. Well, only those you want to stay in the loop. Chatter also allows you to filter certain information to the appropriate employees.